Warranty Administrator / Warranty Clerk

Location: Kidderminster
Salary: £32,000–£36,000 OTE
Hours: Monday–Friday, 08:00–17:00
Job Type: Full Time | Permanent

The Role

We are looking for an experienced Warranty Administrator / Warranty Clerk to join a busy commercial vehicle dealership in Kidderminster.

This is a great opportunity for someone with warranty administration, dealership administration or automotive administration experience who is highly organised and confident dealing with customers, suppliers and internal teams.

Key Responsibilities

• Process warranty claims and warranty invoices
• Complete retail invoicing and administration
• Raise and follow up purchase orders
• Resolve invoice and supplier queries
• Prepare and send customer quotations
• Support the Service Department with day-to-day administration
• Maintain accurate records and documentation
• Deal with customer enquiries by phone and email

Requirements

• Previous warranty administration or dealership administration experience
• Strong administration and organisational skills
• Excellent attention to detail
• Good written and verbal communication
• Ability to manage multiple tasks and meet deadlines
• Confident using email and computer systems

Benefits

• £32,000–£36,000 OTE
• 23 days holiday + Bank Holidays
• Birthday day off
• Company pension
• Employee benefits and discounts
• Training and career progression
• Wellbeing and Employee Assistance Programme
• Life assurance

If you're an experienced Warranty Administrator, Warranty Clerk, Service Administrator or Automotive Administrator based in Kidderminster or the surrounding areas, apply today or call James on 07529 136175.

INDHGV