French Speaking Customer Service Administrator

French-Speaking Customer Service Administrator
Location: Egham
Hourly Rate: £13.75 per hour
Hours: Monday to Friday, 8:00am – 5:00pm (40 hours per week)

We are currently recruiting for a French-Speaking Customer Service Administrator to join a fast-paced and supportive team. This is a fantastic opportunity for a highly organised individual who enjoys delivering excellent customer service and supporting European clients in a professional environment.

Key Responsibilities French-Speaking Customer Service Administrator:

• Accurately input, update, and maintain customer records and data
• Provide professional customer support to European agencies in both French and English
• Handle customer queries efficiently, ensuring a high level of service at all times
• Investigate court summons and support cost reduction processes
• Utilise Microsoft Office packages, including Excel and PowerPoint, to support daily tasks
• Work independently to meet productivity targets and deadlines
• Ensure all work meets quality standards and complies with company procedures
• Provide general administrative support to the wider team as required

Skills & Experience:

• Fluent in both French and English (written and spoken)
• Previous experience within a customer service or administrative role
• Strong organisational skills with excellent attention to detail
• Confident using Microsoft Office and Windows systems
• A proactive, reliable, and solution-focused approach
• Ability to work both independently and as part of a team

This role would suit someone who is detail-oriented, adaptable, and confident communicating across international teams, looking to develop their career within a professional and structured environment.

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