Vehicle Damage Assessor

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Vehicle Damage Assessor

Location: Middlesex
Basic Salary: Up to £50,000
Hours: 42.5h week / Monday to Friday

Our client, a well-established and reputable body shop in the Middlesex area, is looking for a talented Vehicle Damage Assessor / Vehicle Estimator / VDA with experience working on LCVs (Light Commercial Vehicles) to join their growing team. This is a fantastic opportunity to enhance your career and contribute to a top-tier automotive repair centre handling both passenger vehicles and commercial fleets.

Key Responsibilities of a Vehicle Damage Assessor / Vehicle Estimator / VDA:

• Accurately assess vehicle and LCV damage (including vans and fleet vehicles) and create detailed repair estimates using Audatex software

• Use your expert knowledge to provide accurate vehicle and LCV structural and non-structural assessments, producing estimates in line with manufacturer and industry standards

• Identify and assess damage to commercial vehicle-specific components such as load areas, side panels, roof structures, chassis legs, and high-roof or long-wheelbase variants

• Maximise profitability by offering professional sales techniques and ensuring efficient repair schedules, particularly for time-sensitive fleet and business users

• Ensure customer satisfaction by providing a high level of service and addressing queries and concerns promptly, including liaising with fleet managers and insurance companies

• Work in collaboration with the workshop team to ensure repairs meet manufacturer specifications for both passenger cars and light commercial vehicles

• Maintain accurate documentation and ensure compliance with industry regulations, PAS standards, and manufacturer repair methods

• Maximise efficiency and cost control in line with company policies, insurance requirements, and manufacturer guidelines

Qualifications and Skills for Vehicle Damage Assessor / Vehicle Estimator / VDA:

• ATA Qualified (Preferred), or equivalent qualification (e.g., NVQ, IMI, SVQ)

• Proven experience as a Vehicle Damage Assessor / Vehicle Estimator / VDA, including working on LCVs, within a fast-paced accident repair centre or body shop environment

• Strong knowledge of vehicle and light commercial vehicle repair techniques, including structural repairs, panel replacement, and commercial bodywork considerations

• Experience using Audatex for estimating and assessments

• Understanding of fleet processes, insurance procedures, and commercial downtime management

• Excellent communication skills, with a strong ability to engage with customers, insurers, and fleet operators while maximising profitability

• A strong team player with a commitment to achieving high standards of customer care

Click ‘Apply Now’ to take the next step in your career.

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