Location: Southampton
Hours: Monday to Friday - 8.00am – 5.30pm (1 hour lunch)
Every other Saturday 8.00am – 12.00pm
(With growth, this is expected to reduce to 1 in 3 or 1 in 4 Saturdays)
Salary: Competitive salary negotiable depending on industry experience
The Role
We are currently seeking a confident and customer-focused Internal Sales Executive to join a busy and growing team. This is a varied, hands-on role ideal for someone who enjoys building relationships, delivering excellent service, and contributing to sales growth.
You’ll be a key point of contact for customers, supporting them both over the phone and face to face, while ensuring orders are processed accurately and efficiently. Previous experience within a similar industry is advantageous.
Key Responsibilities of the Sales Executive:
- Quoting, processing, and picking customer orders
- Managing customer returns and resolving queries efficiently
- Building and maintaining strong relationships with existing customers
- Proactively identifying and developing new customer accounts
- Trade counter sales and face-to-face customer interaction
- Handling inbound and outbound telephone sales
- Working closely with the wider team to meet sales and service targets
- Confident dealing with customers both face to face and over the phone
- Comfortable working as part of a team, while also being self-motivated when working independently
- Computer literate, with the ability to process orders and manage customer data accurately
- Sales-focused with a strong customer service mindset
Job ID / REF: 3631