French-Speaking Customer Service Administrator
Location: Egham
Hourly Rate: £13.75 per hour
Hours: Monday to Friday, 8:00am – 5:00pm (40 hours per week)
The Opportunity
We are seeking a confident and highly organised French-Speaking Customer Service Administrator to join a fast-paced and supportive team. This is a fantastic opportunity for someone from a similar customer service or administrative background who enjoys delivering exceptional service and supporting international clients within a professional environment.
You will play a key role in providing high-quality support to European agencies, using both French and English to communicate effectively and ensure an excellent customer experience.
What you’ll be doing as the French Speaking Customer Service Administrator:
- Accurately inputting, updating, and maintaining customer records and data
- Providing professional customer support to European clients in both French and English
- Handling customer queries efficiently and ensuring a high standard of service
- Investigating court summons and supporting cost reduction processes
- Using Microsoft Office (Excel, PowerPoint, etc.) to support daily operations
- Working independently to meet productivity targets and deadlines
- Ensuring all work meets quality and compliance standards
- Providing general administrative support to the wider team where required
What we’re looking for:
- Fluent in both French and English (written and spoken)
- Able to speak and translate German is desired
- Previous experience in a customer service or administrative role
- Strong organisational skills with excellent attention to detail
- Confident using Microsoft Office and general IT systems
- A proactive, reliable, and solutions-focused mindset
- Ability to work independently as well as collaboratively within a team
This role would suit someone detail-oriented and adaptable, who is confident communicating across international teams and looking to develop their career in a structured and professional environment.
Click ‘Apply Now’ to take the next step in your career.
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